Education
Online learning platform
Scheduling, assignments and learning data on a single spine — no more spreadsheet shuffling.
Client
Background
The academy managed courses and homework with spreadsheets and group chats; staff spent hours every week reconciling rosters and progress.
Learners lacked a continuous path, and completion rates had stagnated.
Our approach
We modelled courses, cohorts, assignments and live sessions into one scheduling core so most admin tasks happen in a single screen.
The learner experience puts the next step front and centre, with reminders that keep momentum going.
How we delivered
Shadowing & interviews
Followed the admin team for a full week to locate delays and error hotspots.
Scheduling & permissions
Designed the cohort/course/instructor permission matrix with conflict checks.
Learner experience
Rebuilt learning paths, assignment submission and replay playback.
Data dashboards
Shipped completion, engagement and admin-efficiency dashboards.
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