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Internet

Business analytics dashboard

One metric definition so the daily business review stops arguing about numbers.

Business analytics dashboard

Client

Client
Hoshino Retail
Industry
Internet
Year
2023
3 days → 10 min
Report turnaround
120+
Metrics aligned
300+
Daily active users

Background

Each business system defined metrics differently, so the same figure disagreed across reports and meetings started with a debate.

Monthly reports took the data team three days of manual assembly.

Our approach

We co-authored a metric dictionary with the client, enforcing definitions in the ETL and API layers so the front end only consumes a single source of truth.

Dashboards are role-based: executives see the overview, operators see detail, with drill-down and export.

How we delivered

  1. Metric alignment

    Confirmed 120+ metric definitions with business owners and published a dictionary.

  2. Data pipeline

    Scheduled jobs with validation and alerting on anomalies.

  3. Dashboard build

    Overview, detail and drill-down views per role.

  4. Ongoing operations

    Monthly metric iterations with stable job reliability.